This accessibility statement applies to phoenixpcn.nhs.uk
This website is run in partnership by Phoenix Primary Care Network and NHS Mid and South Essex Integrated Care Board. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some PDF and Word documents are not fully accessible
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email [email protected]
We’ll consider your request and get back to you in 10-15 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
- email [email protected]
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Phoenix Primary Care Network is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The selection of pages that were audited are compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Of the pages that were audited there are no issues of non compliance
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our older PDFs and Word documents may not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
We plan to add captions to all video content on our website, hosted on YouTube.
Preparation of this accessibility statement
This statement was prepared on 17th of August 2021. It was last reviewed on 17th of August 2021.
This website was last tested on 23rd June 2021. The test was carried out by Mixd.
We used this approach to deciding on a sample of pages to test:
- Key user journeys
- Key landing pages
- Our main website platform, available at phoenixpcn.nhs.uk
We found some accessibility issues across the pages that were tested and subsequently fixed in accordance with WCAG2.1.
The accessibility audit can be viewed here: The phoenix.pcn.uk accessibility audit.